HomeLight's Agent Help Center
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HomeLight Referrals
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Buy Before You Sell
For Agents
For Lenders
HomeLight Referrals
Claiming Your Referrals
Managing Your HomeLight Referrals
Referral Agreement Updates
Product Features & Updates
Referrals That Are Not A Good Fit
Team Referrals
HomeLight Closing Services
Getting Started with HomeLight Closing Services
HomeLight Listing Management
Getting Started With HomeLight Listing Management
Editing Documents
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Offers
Elite Teams
For Buyer Agents
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Features
Managing Your HomeLight Profile
Getting Started With HomeLight
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HomeLight's Agent Help Center
HomeLight Referrals
Support
Buy Before You Sell
For Agents
For Lenders
HomeLight Referrals
Claiming Your Referrals
Managing Your HomeLight Referrals
Referral Agreement Updates
Product Features & Updates
Referrals That Are Not A Good Fit
Team Referrals
HomeLight Closing Services
Getting Started with HomeLight Closing Services
HomeLight Listing Management
Getting Started With HomeLight Listing Management
Editing Documents
My Account
Offers
Elite Teams
For Buyer Agents
For Listing Agents and Teams
Video Training
Mobile
Features
Managing Your HomeLight Profile
Getting Started With HomeLight
Profile & Customization Settings
Transaction History
Closing
Navigating the Agent Portal
HomeLight Referrals
Optimize the management of your HomeLight referrals.
Claiming Your Referrals
Lead Routing and Broadcast Claiming
Warm Transfers
Claiming Over A Phone Pin
Claiming Over Text
Digital Call Claiming
Referral Notes
See more
Managing Your HomeLight Referrals
Closing a HomeLight Referral
How Do I Filter For URGENT Deals?
How Do I Update A Referral?
Stages of a HomeLight Referral
How Do I Export My Referrals?
How Do I Filter for Type of Referral?
How Do I Filter For A Certain Referral Stage?
How Do I Clear Filters?
How Do I View My Messages From Clients?
Why Do I Need To Update HomeLight on The Status of My Client Referrals?
Importance of a Quick Response to Referrals
How to integrate your CRM with HomeLight
I received a badged Buy Before You Sell referral.
Signing HomeLight's Referral Agreement
Referral Fee Payment Policy & Late Fees
HomeLight Referral Metrics
See more
Referral Agreement Updates
1/27/25 - Updated Terms for HomeLight's Referral Agreement
9/20/23 - Arizona, California, Colorado, Florida, Illinois, and Texas Referral Agreement Changes
8/8/23 - Washington Referral Agreement Changes
10/25/22 - Referral Agreement Changes
Current Referral Agreement Terms
See more
Product Features & Updates
Enable Preferred Location Zip Codes
Adding Your MLS Board and Identifier Number
Pay Per Lead
Automatic Follow-Up Texts to Clients
Referrals That Are Not A Good Fit
I've Already Been In Contact With A Client Prior To HomeLight Referring Them To Me
HomeLight Sent A Referral That Is Not A Good Fit. What Now?
What Happens If I Do Not Respond To A Referral?
How Do I Remove A Referral That I'm Not Working With?
Team Referrals
How Do I View My Team Member's Referrals?
How Do I Reassign A Referral From One Team Member to Another?
How Do I Assign A Referral To A Team Member?
