- HomeLight's Agent Help Center
- HomeLight Referrals
- Managing Your HomeLight Referrals
How Do I Update A Referral?
REFERRALS > SELECT REFERRAL > STAGE > LEAVE ANY APPLICABLE NOTES > DONE
Step 1
From the Dashboard, navigate to the "Referrals" tab on the top-right side.
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Step 2
Select the referral you're looking to update.
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Step 3
Select the current stage of the referral.
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Step 4
Leave any applicable notes and click on the Update Stage button.
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Step 5
Select "Done" when complete.
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FAQs
I have a referral in the Failed stage but need to re-activate it, how can I update a Failed referral?
- In order to update a referral from the Failed stage back to the previous active stage, you will need to reach out to our support team, kindly submit your request here.