Product Features & Updates
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      1. HomeLight's Agent Help Center
      2. HomeLight Referrals
      3. Product Features & Updates

      Updated Terms for HomeLight's Referral Agreement

      Effective January 27, 2025

      What's Changing?

      Effective January 27, 2025, our Referral Agreements terms will change to reflect the following:

      • We’re ensuring you are in compliance with recent updates to the Telephone Consumer Protection Act (TCPA).
      • Referral fees will be charged on a transaction level for simplicity (for example, in the cases of dual representation).
      • Please note that referral fee percentages are not changing.

      How to Accept the New Changes

      1. Sign in to your HomeLight account through the mobile app or desktop.
      2. A pop-up regarding the Referral Agreement changes will immediately show within your HomeLight portal.
      3. Review the changes and select the check box, then click or tap "Agree to terms" to continue receiving HomeLight referrals.
      4. After agreeing to the new terms, you will be able to access this updated referral agreement in your HomeLight portal.

       

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      Mobile App View

       

      Frequently Asked Questions

      • Is my referral fee percentage changing?

      No, your referral fee will remain at the current referral agreement you have signed. You can easily access your referral agreement within your HomeLight portal. Please review our help desk article Viewing Your Signed Referral Agreement for further steps.

      • How long do I have until my referrals are switched off?

      You will need to agree to these terms on or before January 27, 2025 in order to continue receiving HomeLight referrals.

      • Where can I find a copy of my updated terms after I agree to them?

      Once you have reviewed and accepted the updated terms, you will receive a confirmation email along with a copy of the agreement. Additionally, you can always access this information in your HomeLight portal by Viewing Your Signed Referral Agreement.

      • What is TCPA?

      The Telephone Consumer Protection Act (TCPA) protects consumers from receiving unwanted phone calls and texts. This compliance allows HomeLight to send you clients who are interested in speaking with a real estate agent.

      • What does it mean to be charged a referral fee on a transaction level basis?

      Referral Fees will now be charged upon close at the transaction level, meaning, the referrals are for the property being sold. Any attached transactions to that property would be charged a commission. This will simplify the process for you, especially on transactions with dual representation.

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