Frequently Asked Questions
We’re thrilled to announce that Disclosures.io has been acquired by HomeLight!
This is a giant step in our journey to transform the real estate industry. HomeLight and Disclosures.io are on a mission to make transactions simple and certain.
We understand that you may have some questions about what this means for you as a valued Disclosures.io user. We’ve put together a list of questions and answers for your review.
⭐ We're Here For You You!
Q: Who will be there to support me if I have any questions?
- Our dedicated support team will continue to provide technical and product support for you every step of the way.
Q: Where do I go to find my packages?
- Your login information will remain the same. Your Disclosures.io account will remain the same and all of your property packages, both active and archived, will continue to be accessible to you.
Q: What changes are going to be made to the software?
- You may notice more features being released and a few changes to the color scheme.
Q: Can I still connect to Disclosures.io via the MLS?
- Yes. Some MLS Providers do have designated spots to add a Disclosures.io URL and others allow for a direct link to the package. Let us know if you would like to add your MLS to Disclosures.io.
Q: Can I still keep my packages stored in Disclosures.io?
- Yes. Your Disclosures.io account will remain the same and all of your property packages, both active and archived, will continue to be accessible to you.
Your Disclosures.io Account
Q: What does Disclosures.io being a part of HomeLight mean for me?
- Now that Disclosures.io is a HomeLight Company we have more opportunities to grow the software and features you’ve come to know and love.
Q: What changes will I experience in my Disclosures.io account?
- Now that Disclosures.io is a HomeLight Company, we have more opportunities to grow the software and features you’ve come to know and love. For now, nothing will change in your account.
Q: What happens to my account?
- Your Disclosures.io account will remain as is. All of your property packages and information will continue to be accessible to you.
Q: Can I still use Disclosures.io?
- Absolutely! Your Disclosures.io account and login information will remain the same. You may notice more features being released!
Q: Is your website changing?
- Right now, and moving forward, nothing will change in your account without you being notified. Our continued dedication to your success and your security lives on and we will continue to add new great features.
Q: Is this going to cost more?
- Your current subscription price will remain the same, if any changes are made you will be notified in advance.
Q: I work for a brokerage, how does this impact my account?
- Without being tied to one specific Brokerage, we can continue to make Disclosures.io a software used by all agents. If there are any changes to your specific brokerage’s account, we will notify you accordingly.
Q: My brokerage doesn’t want me to use HomeLight, how do I keep my Disclosures.io account separate?
- You can always create a new account using a personal email address. For more information, contact firstname.lastname@example.org.
Q: What does this mean for my privacy and security as well as my clients privacy and security?
We understand the sensitivity of your data as well as your client’s data. Your Client's information will continue to remain confidential to you. HomeLight will not use your client’s information to generate or harvest any referral leads.
Further, HomeLight will not use Customer Data of a real estate agent using the Services (including any data concerning any clients of a real estate agent using the Services) without the real estate agent’s knowledge to sell, market, or advertise HomeLight services or products to any client’s of the real estate agent.
We will notify you in the future if there are changes made to the data policy. For more information feel free to review our Terms and Conditions.
Q: Why HomeLight?
- HomeLight shares our vision of making transactions more simple and certain. We believe this is the perfect fit for our product and our team. Being a part of HomeLight will help Disclosures.io create more features to help agents, provide more resources throughout the entire transaction, and reach a wider audience of agents.
Q: Why Disclosures.io sell?
- HomeLight presented a great opportunity for partnership and they share our vision of revolutionizing the real estate industry. We believe this is the perfect fit for our product and our team.
Q: Is HomeLight a brokerage?
- HomeLight does not operate as a brokerage.
Q: Do I have to use HomeLight?
- No, you don’t have to use any of HomeLight’s other services. However, HomeLight has a suite of really great products that is worth checking out! To learn more about HomeLight services available, click here: Go to HomeLight!
Q: What Services does HomeLight provide?
- HomeLight has a national reputation as the premier referral provider for agents. They also provide a fantastic title and escrow service and many other innovative financial tools for buyers and sellers through their Cash Close products! To learn more about HomeLight services available, click here: Go to HomeLight!
We highly recommend that you check out the agent specific services that HomeLight offers. If this is your first time hearing about them, you’re going to be impressed!
Get started on your Profile Here: Go to HomeLight!
If you have any additional questions please don’t hesitate to send us and email at email@example.com.
We thank you sincerely for your continued patronage and support. We look forward to many years to come with you as a valued member of our community.