Buyer Signing Documents

How to create a DocuSign envelope for buyer clients to sign.

As an Agent or Transaction Coordinator you can select documents directly from and send them directly to your DocuSign account for your clients to sign. 

How It's Done

Step 1- Select the DocuSign Option

To get started, click DocuSign Documents button found above the coversheet.

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Step 2- Sign Into DocuSign

You will be prompted to sign into your DocuSign account before you choose which documents you would like to send. Screen Shot 2020-09-02 at 10.51.51 AM

Step 3- Select Your Account

To start creating an envelope select the account you've signed into.Screen Shot 2020-09-02 at 10.52.30 AM

Step 4- Create an Envelope

There will be a step by step wizard guide that will take you through creating an envelope to send over to DocuSign. As sections are completed click on the header of the next section to move forward.

  • Recipients- You’ll want to add the names and emails of the individuals who will be signing the disclosures as well as indicate who should be receiving a copy of the completed envelope. Once in DocuSign, you will be able to add and edit signers if needed.

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  • Documents- Indicate the documents you would like to send to DocuSign. Make sure the box is checked next to any document you wish to sign.

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  • Message- You have the ability to customize the subject and add a custom message to your clients.

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  • Review and Send- Lastly you’ll be prompted to send the documents in an envelope to DocuSign. The documents will be in the draft folder, here you’ll be able to place the signature and initial tags as needed. 

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When selecting the send to DocuSign option this will create an envelope. You will see a loading screen based on the progress.

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Once the files have been loaded into an envelope select the “Open Docusign” option. This will take the files from and send them into your DocuSign account for signature tagging. 

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Step 4- Signature Tagging and Sending

When redirected to your DocuSign account all of the selected files will be available for signature tagging. Once you've completed adding signatures send the envelope out for your clients review.

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What's Next

Once files are sent to DocuSign, is not able to see the status of the envelope. To check on the status of an envelope you'll need to go directly to your DocuSign account. When a buyer completes signing the documents you will receive a notification from DocuSign letting you know that they are completed. 

Sharing Signed Documents

To share buyer signed documents with the Listing Team you can either submit an offer via and and import the completed envelope to the documents section. 

🔎Submitting an Offer Via

If the Listing Team is not accepting offers via you will need to send the completed documents to them outside of the software. 


Q: What happens when I click Send?

  • A: When you click Send, you will be redirected to DocuSign to finish tagging the documents for signatures. Once you send the documents to be signed from DocuSign, you will be brought back to the package on

Q: Where is the envelope I started?

  • A: If you started an envelope and did not complete adding the signature tags you can access this envelope by going directly to your DoucSign account and select the manage option. Here you’ll be able to click on the Draft section and see envelopes you’ve created in the past.


Q: I can't find the documents that I sent to DocuSign, where are they?

  • A: When the option to Open DocuSign is selected the files are taken out of and sent to your DocuSign account. For security reasons we're not able to see the details of files that have been imported into DocuSign. You may want to check your deleted folder to see if the envelope was deleted in error. 

    For further assistance you would need to reach out to: DocuSign Support
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