What is the process for Buy Before You Sell?

How do I submit a client? 

You can access the lender lead submission portal directly through HomeLight's lender website. On the homepage, you’ll find a button labeled “Submit a Client” that will take you to the submission form.

But since you’re already here, you can click this link if you'd like to submit a client. If you are from The Loan Store, please use this link.  

How long does the overall process take?

Once you submit your client, you and the agent will receive a next-steps follow-up email. This has the property questionnaire link and property photo guidelines. Once we receive the questionnaire & photos, we’ll have an approval letter sent out within 24 hours.

What is the Program Eligibility Criteria?

Read through our Buy Before You Sell Eligibility Matrix to see if your client and their current home are a good fit for the program!

Why should my client use this program?

Clients using Buy Before You Sell find it is the most effective solution to move into their new home before selling the old residence. We enable borrowers to leverage the equity in their departing residence and move into their new home hassle-free. Empty homes also typically sell for more than occupied ones.


More importantly, as a top Loan Officer, you should use this product for the competitive edge it provides. We want agents to go directly to you when they have a client with a pending-sale contingency or they’re short on funds. Forget Zillow & Redfin, OfferPad & Knock - they’ll immediately think of “Joe’s Buy Before You Sell” offering. After all, you presented it to them 2 weeks ago and you’ve been buying them coffee for over 5 years.